Support

Change or reset your password

You can reset your account password if you forget it or for securing purposes. You can do it by using the following methods.

  1. Type your email address associated with your account.
  2. Click on the “Reset my password” button.
  3. Check your email account from password reset link. (Check your spam folder, if don’t find it on inbox).
  4. Click on the reset link and enter your new password.
  5. Login to your account with new password.

This is for members who are having trouble with getting their password reset email.

  1. Request the temporary password at support@eprenz.com.
  2. You’ll get temporary password and steps to set new password.
  3. Use the temporary password to login to your account and follow the steps on the email to set your new password.

 

To reset your password, please enter your email address or username below.

Note : If you don’t find the email on your inbox, check your spam folder.